Project 1

On-Site Maintenance

We offer a range of rapid response onsite Maintenance services through our distribution partners.

Onsite Maintenance Services:

24/7 (4hr)
Full Maintenance 24/7
(4 Hour Response)
*4 Hour Engineer and Part		24/7 (8hr)
Full Maintenance 24/7
(4 Hour Response)
*8 Hour Engineer and Part
8X5 NBD (24/7)
Call centre fault log
SLA Site Service Engineer
Part Next Business Day 		UK ARC (NBDF)
Replacement Hardware
Next Business Day
Replacement & Collection

NBD = Next Business Day. | NBDF = Next Business Day Following.
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UK Geographical Support Zones:

See our UK support zones on the map.

European and International:

We also offer International services:

European ARC (Europe Service Area)
  • EU – Delivery, Replacement & Collection
  • European main city, other locations quoted as required 
USA ARC (US Service Area)
  • US – Delivery, Replacement & Collection
  • US main city, other locations quoted as required
International ARC (World Wide Service Area)
  • World Wide – Delivery, Replacement & Collection
  • International main city, other locations quoted as required / Only agreed Countries for trade and access.